Warranty Statement

Approved Technology Ltd warrants to the original end customer a lifetime replacement warranty on all its branded products, provided a replacement is still available at the point of failure and remains within the serviceable lifetime period.

With respect to products not branded by Approved Technology or ATGBICS®, the warranty is provided by the original manufacturer and not by Approved Technology. Approved Technology will mirror the warranty and return policy of the original manufacturer. Such warranties will be advised at point of sale.

This limited warranty does not cover any damage to the product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorised disassembly, repair or modification.

Products with Limited Lifetime Warranty

  • Optical Transceivers
  • Direct Attach Cables
  • Active Optical Cables
  • Fibre Cables
  • Memory (Unless otherwise stated at point of sale)
  • Rackmount Equipment

This limited warranty shall not apply if:

  1. the product was not used in accordance with manufacturer instructions, or
  2. the product was not used for its intended function.

This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, that has not been handled or packaged correctly, that has been sold as second-hand.

This limited warranty covers only replacement of defective products supplied by Approved Technology Ltd.

Proof of purchase must be provided which shows the original date of purchase.

Approved Technology Ltd is not liable for, and does not cover under warranty, any damages or losses of any kind whatsoever resulting from loss of, damage to or corruption of content or data or any costs associated with determining the source of system problems or removing, servicing or installing Approved Technology Products.

This warranty excludes third-party software, connected equipment or stored data. Approved Technology Ltd is therefore not liable for any actual or consequential losses or damage attributable to third-party software, connected equipment or stored data.

In the event of a claim, Approved Technology’s sole and maximum obligation shall be to replace the product purchased and its entire liability will never exceed the price originally paid.