PRIVACY STATEMENT

Privacy Policy

This privacy policy sets out how Approved Technology will store and use information relating to you.

We want you to know that we are fully committed to protecting your privacy. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

If you have questions about how we use your data or what we do to protect your privacy, please don’t hesitate to email us at info@approved-technology.com

For all our services, the data controller is Approved Technology Ltd.

How we use your information

In order for you to purchase with us, you’ll need to provide us with the following information:

  • Name and contact details / order note

- To deliver your orders

- To send you service information relating to your orders

- At your request, to let you know when an item is back in stock

- To send you marketing emails (only if you've opted-in)

- For fraud prevention

  • Payment details

- To take payment and give refunds where necessary

- For fraud prevention

 

Once you have placed an order with us, we’ll keep hold of the following information:

  • Your purchase history, browsing history and saved items

- To fulfill your orders, provide customer service and handle returns

- To send you marketing emails (only if you've opted-in)

 

  • Your contact history with us.

- To provide you with customer service and support

Sharing your information

We will never sell, distribute or lease your data to any third party. In order to fulfil orders and provide you and other customers with a highly personal level of service, we do share some of your data with the following data controllers:

Mailchimp & YMPL:  Email marketing services

Email marketing

If you opt-in to receive marketing emails from us, we’ll send you emails very occasionally keeping you up-to-date with news, offers and information. In order to receive emails from us, you only need to provide us with your email address.

Approved Technology is committed to ensuring that your privacy is protected. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You can opt-out of receiving marketing emails from us at any time by:

  • Clicking the ‘Unsubscribe’ link at the bottom of any of our marketing emails

  • By contacting us directly

Links to third party websites

We do not link to third party companies

Retaining your information

We will keep your order information for a minimum of 5 years as required by HM Revenue and Customs (HMRC).

We encourage you to keep your information up-to-date, and you can do this easily at any time by contacting you’re account manager

Your rights

When it comes to your personal information, you have the following rights:

  • The right to be informed about how we use your information

  • The right to access any information we hold about you

  • The right to correct any inaccurate information that we hold about you

  • The right to request that we delete information that we hold about you

  • The right to request that we stop processing your information i.e. using it for any or all of the purposes set out in this privacy policy

  • The right to access your information in such a way so that it can easily be transferred from environment to another in a safe and secure way

  • The right to object to, and opt-out of our email marketing at any time

We will always ensure that our services are made available to you in a way that makes it easy for you to exercise any of these rights, at any time. If you have any questions or wish to exercise your rights.

Changes to our Privacy Policy

From time to time, we may update our privacy policy to reflect changes in the way we provide our services to you, or in accordance with changes in data protection law. We encourage you to stay familiar with our privacy policy but rest assured that If any significant changes are made, we will let you know.

How to contact us

We welcome all feedback, good or bad. If you:

  • Have any questions about how we collect and use your information

  • Would like a copy of the information we hold about you

  • Would like to update or remove any of the information we hold for you

  • Would like to exercise any of your rights explained above

 

You can either email us at info@approved-technology.com, or write to us at:

Karl Broderick

Approved Technology

Wyncombe House, 2a Wyncombe Road

Southbourne, Bournemouth

Dorset, BH5 2JU

United Kingdom