FAQs

1. Will using 3rd party product invalidate my Manufacturer Warranty?​

No, refer to the Magnuson-Moss Warranty Act

Magnuson-Moss Warranty Act of 1975 / Sherman Antitrust Act
Federal Law protects consumers under the Magnuson-Moss Warranty Act of 1975 and the Sherman Antitrust Act. These laws prohibit manufacturers from the 'tie-in sales' provisions that attempt to intimidate customers into purchasing products (memory, GBIC's for example) from the manufacturer, typically at much higher prices. Manufacturers cannot require that consumers purchase only their upgrades in order to maintain the product warranty. Additionally, by the law the manufacturer cannot state that their warranty will be voided if consumers purchase other brands of upgrades or peripherals. These laws were designed to encourage competition by allowing consumers to buy products they might have preferred to purchase elsewhere and on different terms.

For more information on the Magnuson-Moss Warranty Act of 1975, go to: www.ftc.gov

2. How is the Cisco SmartNet warranty affected by the use of 3rd party products?

To read an explanation of ACM Cisco SmartNet warranty, click HERE

3. What warranty do you offer?

We offer a no quibble lifetime replacement warranty on all our products.